How we handle your information.

Who we are

Ding Dong Media (202603245674) (“we”, “us”) is a digital marketing agency based in Bukit Jalil, Kuala Lumpur, Malaysia. This policy explains what information we collect when you visit dingdongmedia.my and how we use it. We follow the Malaysian Personal Data Protection Act 2010 (PDPA).

What we collect

Information you give us. If you contact us by WhatsApp or email, we receive your name, contact details and whatever you write to us. We use this only to reply and, if you become a client, to deliver our services.

Information collected automatically. Like most websites, we may use cookies and similar tools from the services below to understand how visitors use the site and to measure our advertising:

• Google Analytics and Google Tag Manager (site usage)
• Google Ads (measuring ad results)
• Meta Pixel — Facebook and Instagram (measuring ad results)
• TikTok Pixel (measuring ad results)

These tools may collect your IP address, device and browser type, pages viewed and how you arrived at the site.

How we use it

• To reply to your enquiry and provide our services
• To understand which pages and campaigns work, so we can improve them
• To show our ads to people who have visited this site (“remarketing”)

We do not sell your personal information.

Who we share it with

Only the service providers named above, and only so they can provide those services to us. They each have their own privacy policies. We may also share information if the law requires it.

Cookies and your choices

You can block or delete cookies in your browser settings. You can also opt out of personalised ads at Google Ads Settings and in your Facebook ad preferences.

How long we keep it

Enquiry messages: up to 24 months after our last contact, unless you become a client. Analytics data: as set in each tool (typically 2 to 26 months).

Your rights

Under the PDPA you can ask to see the personal data we hold about you, ask us to correct it, or ask us to stop using it. Email us at marketing@dingdongmedia.my and we will respond within 14 days.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Contact

Ding Dong Media (202603245674)
Bukit Jalil, Kuala Lumpur
marketing@dingdongmedia.my